Opportunity: Many projects, especially involving new products or major feature enhancements, benefit from brainstorming sessions that prompt probing questions, examine relationships, and visually convey a lot of information.
Solution: Mind-maps are an excellent approach.
Communities Mind-Map: Map out user communities features, audiences, and open questions. Full View
Event Registration Mind-Map: One in a series of several maps that explore the possible user experience positioning of registration relative to other web properties. Fluid access between platforms is mapped against key organizational goals such as “foster leadership.” Full View
User Map: Depicts user spheres by staff support and feature relevance. Full View